GDPR Compliance

Last updated: May 11, 2026

1. Introduction

Although Dynamic Orbit is based in Australia, we recognize the importance of the General Data Protection Regulation (GDPR) for users in the European Union and European Economic Area. This document outlines our commitment to GDPR compliance and your rights under this regulation.

2. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal Obligation: Processing is necessary for us to comply with the law
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

3. Your Rights Under GDPR

If you are a resident of the EU or EEA, you have the following rights:

3.1 Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

3.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3.3 Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

3.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

3.5 Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

3.6 Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

4. Data Protection Officer

For questions regarding GDPR compliance or to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]
Subject Line: GDPR Inquiry

5. Data Processing Activities

5.1 What Data We Collect

  • Contact information (name, email address)
  • Service preferences and inquiries
  • Financial information (with explicit consent for service provision)
  • Technical data (IP address, browser type, device information)

5.2 How We Use Your Data

  • To provide requested services
  • To communicate regarding your inquiries
  • To improve our website and services
  • To comply with legal obligations

5.3 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

6. International Data Transfers

As we are based in Australia, your data may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

7. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection

8. Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

9. Automated Decision Making

We do not use automated decision-making or profiling in ways that produce legal effects or similarly significantly affect you.

10. Cookies and Tracking

We use cookies in accordance with GDPR requirements. You can manage your cookie preferences through our cookie banner or browser settings. For detailed information, see our Cookies Policy.

11. Third-Party Processors

We only work with third-party processors who provide sufficient guarantees to implement appropriate technical and organizational measures in compliance with GDPR.

12. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.

13. Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting a notice on our website.

14. Contact Information

For any questions regarding GDPR compliance or to exercise your rights:

Email: [email protected]
Address: Level 12, 580 George Street, Sydney NSW 2000, Australia